A New (Old) Favorite Returns as a Blog

A New (Old) Favorite Returns as a Blog

Andy Sernovitz's very cleverly-named Damn, I Wish I'd Thought of That is back, this time in blog and RSS feed format as well as, of course, email newsletter format.  Andy is a Return Path alum and does a great job of crystallizing smart and clever ideas for marketers into manageable nuggets, particularly around viral and word-of-mouth marketing (Andy wrote a great book on WOM marketing, which I reviewed here).

He was nice enough to interview me for his blog.  As a teaser, Andy asked me (and a bunch of other people) three questions:

Great marketing comes down to one simple idea: Earn the respect and recommendation of your customers, and they will do the rest. What is your advice for any company that wants to ...

1 ... make people happy?

2 ... earn respect?

3 ... get a word of mouth recommendation?

The full interview is on Andy's new site here.